The best strata maintenance is planned, not reactive — and that’s exactly how we approach it. We build and run the maintenance programme for your building: the schedule, the contractors and the records. It means your committee isn’t finding out about problems through complaints, and levies stop arriving as surprises.

Building manager vs strata manager

For smaller sized strata plans, strata managers are often engaged to managing all aspects of building maintenance operations as well as the administration side of running the strata. However, when it comes to apartment buildings comprising 30 to 300 private and mixed-use lots, it is common for strata plans in Sydney to engage specialised services to manage the strata’s administration (strata management) and operations (building management).

• Read more on the topic: What does a building manager do?

Planning and scheduling of maintenance

Without an effective maintenance schedule, the performance of a building degrades quickly over time. Excel has the experience to manage strata maintenance Sydney’s most recognisable buildings. Buildings need to ensure that all common property elements are operating efficiently, including performance of fire protection components in the event of emergencies, rainwater plumbing systems, water service management systems, heating and cooling systems (HVAC) and facade cleaning schedules.

We don’t have a patchwork approach to managing important maintenance items affecting our buildings.

• Preventative maintenance planning — a schedule built around your building’s plant, finishes and age: lifts, pumps, fire systems, garage doors, façades and anchor points
• Programmed inspections — we’d much rather find a fault on a walk-through than have a resident find it for us
• The 10-year capital works view — maintenance decisions made with the fund in mind, so your committee can comfortably explain every spend at the AGM
• Contractor supervision — licensed, insured, inducted and held to scope, with contracts re-tendered when pricing drifts
• A live maintenance register — every request, every job and every completion logged; we look after 300+ requests a month across our portfolio
• Safety Compliance — Excel manages the critical safety compliance for your building including pool certification, lift certification and Annual Fire Safety Statements (AFSS)

Repairs, defects, and who pays

A big part of Sydney strata maintenance is simply working out whose responsibility something is — and we’re glad to untangle that for you. Our building managers assess whether an item is common property or lot property, a maintenance matter or a builder’s defect, and whether a warranty or insurance should respond — before your owners corporation spends anything it didn’t need to. For newer buildings, this links directly to our Defects Management service.

Strata Maintenance Sydney

We’ve cared for the maintenance of Sydney strata buildings since 2001 — more than 50 schemes and $10 billion of property — and we were founded, and are still led, by a chartered architect. So maintenance advice comes from people who understand buildings structurally, and who are directly employed by us, never subcontracted.