Service Areas

The harbour edge of Sydney’s inner west is being opened back up to the public. In January 2026 the new Sydney Fish Market opened at Blackwattle Bay, with more than 6,000 square metres of public open space and a waterfront promenade that links to the 15-kilometre foreshore walk from Rozelle Bay to Woolloomooloo. Just along the shoreline at Pyrmont, Sydney Metro West is building a new station 24 metres below ground. For the apartment buildings of Glebe and Pyrmont, the neighbourhood is gaining a better waterfront now and a metro line to come.

Excel is part of this neighbourhood, and our own office is in Pyrmont. We manage Pavilions on the Bay at 501 Glebe Point Road, a building of 46 waterfront apartments in two wings across nine storeys, designed by Tonkin Zulaikha Greer, with a pool, gym, spa and sauna. Its lower eastern pavilion sits beside the harbour-side public park, and we have looked after it since 2021. A short distance away, at 56 Pirrama Road in Pyrmont, we manage Sydney Wharf, which sits beside the harbour and a marina, and we have provided building management and concierge there since 2013.

Buildings on the water ask more of a manager

Buildings beside the harbour work harder than most. Glazing, balustrades and external plant want regular inspection, and amenities such as pools, spas and saunas carry their own maintenance and compliance schedules that cannot be left to chance. Our managers work to documented inspection rounds, so that when a committee member asks what was checked last month, the answer is a record rather than a recollection. Contractors are inducted and supervised, the compliance calendar is kept and evidenced, and the findings reach the committee in a written monthly report.

Excel was founded by a chartered architect, and that matters in a neighbourhood with buildings of real design quality. Pavilions on the Bay is an architect-designed boutique building, and a building like that deserves a manager who reads the design properly: which materials and finishes need specialist care, and which repairs should wait for the right trade rather than the quickest quote.

Boutique and large, with the same standard

The two buildings are different in scale, and that is a useful lesson. A boutique building with a few dozen apartments should pay for the coverage it needs and see, in its monthly report, that it received exactly that. A larger harbour-front building has a concierge desk at its centre, and the desk and the building manager need to work as one. At Sydney Wharf the two services sit side by side, both directly employed by Excel: the desk logs a request, the manager resolves it, and the committee reads about it in the report. Residents simply experience a building where things get handled.

Cleaning, through our sister company

Cleaning is the one service Excel deliberately does not deliver itself. It is provided by our sister company, Tru Brite Cleaning Services, which has cleaned Sydney strata buildings since 1992. We disclose the relationship to every client up front and keep the two companies at arm’s length, so your committee can appoint each on its merits.

Excel Building Management Inner West Sydney (Glebe, Pyrmont, Rozelle)

• A directly employed building manager and a written monthly report
• Inspection and compliance routines for pools, spas, gyms, lifts and façades
• Concierge and building management working as one team, where both are appointed
• Neighbouring reference buildings in Glebe and Pyrmont your committee can visit

Get in touch

We would love you to meet our experienced management team to discuss the services Excel can provide to your specific building.

Managing a new development? We’d be happy to walk you through Developer Consultancy and Defects Management — we support buildings from pre-settlement right through to settled, steady management.

• Call us directly on (02) 9518 8577
• Send us a message via our Request a Proposal form