Service Areas

Potts Point has changed character more than almost any suburb in Sydney. For years it sat in the shadow of the Kings Cross nightclub strip, and plenty of people still carry that picture of it. Today the suburb is better known for its village feel: cafés, restaurants and wine bars around Llankelly Place and Challis Avenue, 1930s Art Deco apartment blocks, and harbour views from the buildings that look out over the water.

The change came gradually. The lockout laws arrived in 2014, the last of the Kings Cross restrictions were lifted in 2021, and in between, as some of the strip’s nightspots closed, Potts Point’s cafés and wine bars multiplied and the neighbourhood took on a calmer, more community feel. The state government now describes the precinct as “transformed considerably”.

Excel has been part of the neighbourhood through all of it. We manage Omnia on Victoria Street, with more buildings in neighbouring Elizabeth Bay and Darlinghurst, so the streets, the neighbours and the buildings here are ones we know well.

Excel buildings in nearby neighbourhoods

• Gazebo Apartments, Elizabeth Bay
• 1 Kings Cross Rd, The Elan in Darlinghurst
• 24 hour concierge services at Rockwall Gardens on Tusculum
• 24 hour concierge services at Rockwall Apartments on Rockwall Crescent.

Buildings that carry their history

The Art Deco blocks that give Potts Point its character carry their history on their surfaces. Terrazzo floors, original tilework and timber rails do not forgive rough maintenance, and a committee here is often caring for something that cannot simply be replaced. Excel was founded by a chartered architect, and that background matters here more than anywhere: our managers choose methods and contractors with the building’s fabric in mind, and they know when a repair needs a specialist rather than a generalist with a quicker quote.

Coverage scoped to the size of the building

Many Potts Point schemes are boutique, with a few dozen lots and no tower-scale plant, and they are poorly served by agreements written for buildings three times their size. When we scope a building here we start from its facilities list, its bylaws and its maintenance history, and we put the hours in writing. A smaller building should pay for the coverage it needs and be able to see, in its monthly report, that it received exactly that.

The everyday work, done properly

Between the heritage questions and the scoping questions sits the ordinary work that decides whether a building feels cared for. Contractors are inducted and supervised, the compliance calendar is kept from fire safety statements to anchor points, and every incident, request and completed job is logged as it happens, so nothing rests on anyone’s memory. Repairs are sorted into their proper categories before money is spent, because a surprising amount of strata expenditure goes wrong at exactly that step: we assess whether an item is common property or lot property, a maintenance matter or a builder’s defect, and whether a warranty or an insurance policy should be paying instead of the owners corporation.

Cleaning, through our sister company

Cleaning is the one service Excel does not deliver itself. It is provided by our sister company, Tru Brite Cleaning Services, which already cleans Omnia and The Grantham in Potts Point. We disclose the relationship to every client up front and keep the two companies at arm’s length, so your committee can appoint each on its merits.

In brief, an Excel building in Potts Point gets:

• Building management with dedicated onsite staff and on-call service
• Maintenance experience with Potts Point’s heritage buildings
• Neighbouring reference buildings in Potts Point, Elizabeth Bay and Darlinghurst

Get in touch

We would love you to meet our experienced management team to discuss the services Excel can provide to your specific building.

Managing a new development? We’d be happy to walk you through Developer Consultancy and Defects Management — we support buildings from pre-settlement right through to settled, steady management.

Call us directly on (02) 9518 8577

or send us a message via our Request a Proposal form