Suzie Tobin, Excel’s General Manager Retires after 12 years Dedicated Service

Dear friends,


After more than 12 years of loyal and dedicated service to our Organisation Suzie Tobin, General Manager has decided to retire.

To say that Suzie’s contribution to both our Organisation and more broadly to the industry and clients was significant does not fully appreciate the extent of her input. Always prepared to make the tough decisions when needed, Suzie displayed firmness when required but always fairness.

Suzie lead by example, showed enormous consideration and empathy towards others and was never dismissive. The list could continue about her strength and maturity however the best demonstration is the number of positive relationships within our teams and with stakeholders, Suzie built during her tenure. Suzie will be remembered for many great achievements, attention to detail, mentoring, collaboration, administrative capability, and very importantly her thoughtfulness and ethics she applied at every turn.

A well-deserved retirement after a successful and varied working career which included in past years Senior Management roles in the 5-star hospitality industry.  Quality service formed part of Suzie’s DNA which thankfully she was able to share with us. Whilst Suzie and I may have disagreed on some issues or approaches, I cannot recall a time we were ever cross with each other. We worked constructively and collaboratively sharing our differences and ideas and always with the best interests of our teams and clients front of mind.

So it is with much sadness to see Suzie pull up stakes and yet with much gratitude and happiness for Suzie at the same time. No doubt when the travel restrictions are lifted Suzie will continue to pursue her love of travelling. She has traveled to many corners of the globe and not just the usual tourist destinations. Her interests and outlook are broad and enviable. We wish Suzie the very best in her next chapter may it be enjoyable and relaxing.

The departure of Suzie has opened doors for others and led to a restructure at Head office. In line with our policy to promote from within we announce changes the following promotions.

Craig Arrand, current Operations Manager, will be taking over from Suzie as General Manager from 01 June 2020. Craig has demonstrated the maturity, technical capability, and leadership skills necessary for this role. We have every confidence that Craig will shine notwithstanding big shoes to fill. We welcome Craig on his promotion and he has our steadfast support at Head Office.

Taking over from Craig in the role of Operations Manager will be Alex Rivas, current Building Manager at Gazebo. Alex has the energy, exuberance, technical and communicative capabilities to most adequately fulfill his new role also from 01 June. Likewise, Alex will have our full support and will be working in close liaison with Craig during the initial stages.

We look forward to many more successful years ahead creating opportunities for growth and development as they may arise.


Kind regards,


John Cotorceanu

Managing Director



Farewell lunch photos below.