Excel Appointed to provide Building Management Services to Harbour Garden Towers

Excel Building Management is delighted to announce that it has been awarded a contract to provide Building Management Services to Harbour Garden Towers, a mixed-use residential, retail and commercial property, located in the Darling Harbour precinct.

Harbour Garden Towers offers its residents views of the city, Darling Harbour and The Chinese Gardens, and the 17- floor tower features lavish marble entrances and resort-style facilities such as roof-top pool, sauna, and gym facilities.

“We are very grateful to have been offered the opportunity to work with the committee and residents of Harbour Garden Towers.  As a business, our focus is to offer a proactive approach to Building Management and it is very pleasing that our success in improving both site organisation and amenity is again recognised”, said Craig Arrand, Excel’s General Manager.

Excel’s Business Development and Marketing Manager, Nick Tratsellas added,  “We’ve got the runs on the board. Excel has long-established processes developed over many years of continuous refinement and the Excel brand itself is well-regarded and has been synonymous with high-quality building management services for almost two decades.”

Amidst the Covid-19 pandemic, Excel has continued to forge ahead, demonstrating its class-leading capability in providing innovative, effective, building management services to Sydney’s residential Strata sector.

Suzie Tobin, Excel’s General Manager Retires after 12 years Dedicated Service

Dear friends,

 

After more than 12 years of loyal and dedicated service to our Organisation Suzie Tobin, General Manager has decided to retire.

To say that Suzie’s contribution to both our Organisation and more broadly to the industry and clients was significant does not fully appreciate the extent of her input. Always prepared to make the tough decisions when needed, Suzie displayed firmness when required but always fairness.

Suzie lead by example, showed enormous consideration and empathy towards others and was never dismissive. The list could continue about her strength and maturity however the best demonstration is the number of positive relationships within our teams and with stakeholders, Suzie built during her tenure. Suzie will be remembered for many great achievements, attention to detail, mentoring, collaboration, administrative capability, and very importantly her thoughtfulness and ethics she applied at every turn.

A well-deserved retirement after a successful and varied working career which included in past years Senior Management roles in the 5-star hospitality industry.  Quality service formed part of Suzie’s DNA which thankfully she was able to share with us. Whilst Suzie and I may have disagreed on some issues or approaches, I cannot recall a time we were ever cross with each other. We worked constructively and collaboratively sharing our differences and ideas and always with the best interests of our teams and clients front of mind.

So it is with much sadness to see Suzie pull up stakes and yet with much gratitude and happiness for Suzie at the same time. No doubt when the travel restrictions are lifted Suzie will continue to pursue her love of travelling. She has traveled to many corners of the globe and not just the usual tourist destinations. Her interests and outlook are broad and enviable. We wish Suzie the very best in her next chapter may it be enjoyable and relaxing.

The departure of Suzie has opened doors for others and led to a restructure at Head office. In line with our policy to promote from within we announce changes the following promotions.

Craig Arrand, current Operations Manager, will be taking over from Suzie as General Manager from 01 June 2020. Craig has demonstrated the maturity, technical capability, and leadership skills necessary for this role. We have every confidence that Craig will shine notwithstanding big shoes to fill. We welcome Craig on his promotion and he has our steadfast support at Head Office.

Taking over from Craig in the role of Operations Manager will be Alex Rivas, current Building Manager at Gazebo. Alex has the energy, exuberance, technical and communicative capabilities to most adequately fulfill his new role also from 01 June. Likewise, Alex will have our full support and will be working in close liaison with Craig during the initial stages.

We look forward to many more successful years ahead creating opportunities for growth and development as they may arise.

 

Kind regards,

 

John Cotorceanu

Managing Director

 

 

Farewell lunch photos below.

 

What we’re doing to help slow the spread of Covid-19

As the Coronavirus outbreak continues to put enormous pressure on businesses and front-line workers globally, we’re doing our very best to slow the spread by implementing precautionary measures.

Despite continuing shortages of disinfectants, sanitiser dispensers, refills, and  personal protection equipment (PPE), we’ve been able to secure supplies on a priority basis and hence implemented a range of precautionary measures to help protect our entire workforce and the communities which we service.

We’re continually monitoring updates from the Australian Government Department of Health and we’re adapting to the changing situation.

As the Coronavirus outbreak continues to put enormous pressure on businesses and front-line workers globally, we’re doing our very best to slow the spread by implementing precautionary measures.

 

Despite continuing shortages of disinfectants, sanitiser dispensers, refills, and  personal protection equipment (PPE), we’ve been able to secure supplies on a priority basis and hence implemented a range of precautionary measures to help protect our entire workforce and the communities which we service.

 

We’re continually monitoring updates from the Australian Government Department of Health and we’re adapting to the changing situation.

 

 

 

What we’re doing to help slow the spread.

 

 

Hand Sanitiser Dispensers

We’ve installed hand sanitiser dispensers at our client sites as well as our head office. We have some units in stock that we will dispatch upon request.

 

PPE for Staff

Our staff has been issued with protective face masks and gloves. We’ve also provided disposable latex gloves for residents in our community should they request them.

Social Distancing Barriers

We’ve installed perimeter barriers and/or floor markings around Concierge reception areas for social distancing.

 

Zero-Profit Touch-Point Sanitation Regime

We’ve implemented thorough touch-point sanitation processes and have developed a corresponding Safe Work Method Statement (SWMS) to ensure all risks are mitigated and controls are identified. As we don’t condone pandemic profiteering, we’ve carried out this additional work at zero profit.

Risk Management & Business Continuity Plans

Significant time has been invested in developing comprehensive Risk Management & Business Continuity Plans for the peace of mind of our building committee members.

 

Regular COVID-19 Updates

We’re keeping our clients and staff well-informed via regular updates.

Self-Isolation Registers

We’ve established registers to document those residents that need to self-isolate, and we’ve introduced additional protocols designed to prevent contamination to common property.

 

Site Decontamination

We have enlisted the services of two specialist companies that provide COVID-19 decontamination services if required.

Zoom Job Interviews

As an added precaution at head office, we are conducting recruitment interviews remotely via Zoom.

 

Key Management

To further reduce the likelihood of virus transmission we’re storing residents’ keys in individual zip lock bags.

We’ll provide further COVID-19 related updates in the future as may be necessary.  Meanwhile, if you have any questions feel free to get in touch with us at info@excelbm.com.au.

Thank you,

The Excel Building Management & Tru Brite Team

 

 

Excel wins contract to supply Building Facilities Management Services for the Alexander

Excel Building Management was recently awarded a contract to provide its comprehensive suite of building facilities management services, including building management, concierge and cleaning services, to one of North Sydney’s largest residential developments, the Alexander.

The Alexander is set right in the vibrant heart of North Sydney with panoramic views to the harbour, the city and beyond. It features 246 luxury apartments, a heated indoor pool, gym, spa, and sauna.

“Excel remains deeply committed to building a culture of innovation in a sector where efficiency, reliability, and agility in the deployment of resources can be the difference between success and failure, and once again we’ve emerged as the clear front-runners,” said Excel’s Business Development and Marketing Manager, Nick Tratsellas.

The business has grown organically since 2001 building an enviable portfolio consisting chiefly of Sydney’s renowned residential developments. Having achieved this level of organic growth is a remarkable achievement in itself, and the Excel brand continues to be one of the most highly-regarded brands in the industry.

 

Excel appointed to provide Building Facilities Management Services to the prestigious Skye by Crown development.

Excel Building Management has been appointed to provide Facilities Management Services to the prestigious Skye by Crown development.

The award-winning development located in Sydney’s north features 242 apartments, an expansive foyer, ground-floor retail outlets, a top-floor gym and an infinity-edged rooftop pool inspired by the world’s best five-star hotel swimming pools, providing stunning views over North Sydney.

Suzie Tobin, Excel’s General Manager, said the appointment by Skye by Crown is a testament to the continued commitment and determination of the leadership team to provide nothing short of world-class services to Australia’s top-end residential developments. “Our strong reputation to manage and retain a portfolio of renowned residential properties within the Sydney strata environment and our continued commitment to always improve our systems, processes and technology advances translates into service benefits to all our Clients and were key deciding factors in securing this appointment.”