We build strong, enduring relationships with our clients by providing impeccable, streamlined professional services that are cost-effective – and create value.
Unique In-House Service
EXCEL Building Management supply a full suite of on-site services including Building and Facility Managers, and Concierge.
We do not sub-contract any of our services as we take pride and ownership in the services we offer.
All our staff are trained and employed directly by our organisation and our unique, fully-integrated service model employs around 100 dedicated, fully trained professionals.
Training & Development
EXCEL has developed the systems, procedures and technology necessary to create client success.
Training is central to the on-going development of our people. Team support, sessions and seminars provide them with the skills and attitude set to excel.
Stability with a track record
We have been providing facility management services to the Strata Industry for well over a decade.
Today we manage around $2billion worth of property assets ranging from residential, commercial, retail and mixed use strata complexes principally in the top end of the strata market.
Each of our client sites is provided with individual attention and deserving respect; it is therefore no coincidence that each year we have grown steadily solely by word of mouth referral.
Working in close liaison with the Strata Managers, we assist with the formulation of detailed budgets and sinking fund analysis to provide transparency. Our input and expertise in understanding the intricacies of how individual buildings function is essential in identifying all cost centers and establishing accuracy and stability.
Highly Developed Systems
Excel, in consultation with our Clients, has developed and refined our Systems and Procedures over many years. Clear and concisely communicated systems and processes drive our service delivery.
We utilse the very best technological advances available to keep on top of the myriad of tasks involved in running a modern building.
Our journey over the past 13 years has been both interesting and rewarding. We’ve engaged with our clients and listened attentively to their concerns, learning an enormous amount in the process.
The reason for our continuing success is that we stand by our name, deliver on our promises and excel in what we do. We achieve this through empowering our people, investing in technology and adopting a program of continual improvement and development.
We believe that investment in knowledge always pays dividends.
Sophisticated Scheduling and Secure IT Backup Systems
Excel understands the importance of a seamless service. We have relief Building/Facility Managers and relief Concierge on the payroll and cross-trained for several sites and available at short notice.
We use sophisticated management systems including Concierge Scheduling, Roster Plus and our Global Calendar to ensure we have adequate cover for personal, compassionate and annual leave with well trained, experienced and site knowledgeable relief staff.
EXCEL Building Management hosts back-up of all Client generated information from our managed sites on our dedicated servers located at Head Office.
We have been pleased and impressed with the building management and concierge services of EBM over the last 7 years.
The quality and continuity of staff, reporting skills, training and professionalism has allowed our EC to successfully manage our complex and prestigious building.